Reverb Journal Privacy Policy

Effective November 2, 2026

Versión en español

Reverb Journal (“the app”) is a voice journal for iPhone, iPad and Apple Watch. It is published by Reverb Technology LLC, a Texas company (“Reverb”, “we”). This policy explains what information the app has, what information we have, and what we do not. For any privacy or support question, write to developer@reverbt.com.

1. In short

• Your content (voice notes, transcriptions, text you type and narrations of your day) is stored on your device, encrypted.
• There is no Reverb account. We do not ask for your name, email or a password.
• We have no servers that store your content. Your notes, audio and text do not pass through us.
• Transcribing your voice and narrating your day happen on your device, and so does “The good of today” (“Lo bueno de hoy” in Spanish).
• In this version the app does not sync your journal with iCloud: it lives only on your device.
• Only two things leave your device, and neither carries your content: technical error reports, which you can turn off, and the confirmation of your purchases.
• No tracking, no advertising and no third-party analytics tools, and we do not sell your data.

2. Your content stays with you

What you create in the app is your voice notes (the original audio), their transcriptions, the text you type and the narrations of your day. All of it is stored on your device and encrypted there, using the cryptography built into Apple’s operating system. To record, the app asks for microphone access; the audio is recorded to a file inside your device.

Reverb has no access to that content: there is no server of ours that receives or stores it, and we cannot read it, listen to it or recover it.

You can also attach photos and videos. They are copied, sealed, into the journal inside your device and do not leave it. If you turn on “Suggest photos from the day” (it is off by default), the app asks for read permission on your photo library to suggest the photos of the day you are viewing, and it only copies the ones you choose to add.

The encryption keys are kept in your device’s Apple keychain. If you have iCloud Keychain turned on, Apple may sync them to your other devices. Apple manages that under its own rules, not Reverb. Separately, the files the app stores on your device, already encrypted, may be included in the backups you make of your device, for example with iCloud or with a computer; those backups are also managed by Apple and not by Reverb.

3. Transcription, narration and “The good of today” on your device

Transcription uses Apple’s speech recognition, which runs on your device. The narration (the draft of your day told in the first person) and “The good of today” (“Lo bueno de hoy” in Spanish; a short recap of the good moments of your day, which you can listen to in your device’s voice) are generated by one of Apple’s system language models, also on your device, from what you said and only for you. If you turn on the daily notice for “The good of today”, it is a local notification from your device, and it never shows the content of your notes. For these features your audio and text do not leave your device, and we do not use them to train artificial intelligence models. If the language you speak needs a model that is not yet on your device, Apple’s system downloads it; Apple does that, and it does not send your content anywhere.

4. What does leave your device

Only two kinds of information reach our server. Neither contains your content and neither includes your name or email, because we do not have them. We use them only to fix faults and to confirm your purchases; we do not use them for advertising or to build profiles.

• Technical diagnostics (error reports). When the app has a fault, it may send us a report so we can fix it: the type and code of the error, the name of the program function where it happened, a list of technical symbols from that moment, the severity, the date and time, and the app and system versions. Only medium and high severity errors are sent. A report never includes the text of your notes, your audio, your names or any description written by you. Each report carries a random identifier of this installation of the app, which is not the advertising identifier or your Apple account identifier and does not tell us who you are; it is used to group retries and avoid duplicate records. In the European Union, the European Economic Area, the United Kingdom and Switzerland, sending diagnostics is off by default and only happens if you turn it on. In all other countries it is on and is sent only if you have not turned it off. In any country you can change it whenever you like with the “Send technical diagnostics (no content)” switch in Settings, Privacy; when you turn it off, nothing more is sent and anything pending is discarded. The app works out your region on the device itself, from your App Store country and your device’s region, without using your location. The Apple Watch has no switch of its own: it follows your choice on the iPhone and sends nothing until it receives it.
• Purchase confirmation. Purchases and subscriptions are processed by Apple through the App Store; we do not receive your card details or your Apple ID. To activate your plan, the app sends our server the transaction signature that Apple provides, the product identifier and the random installation identifier. Our server verifies that signature with Apple. The signature contains transaction identifiers assigned by Apple and purchase details, not your name or email.

5. What we do not do

• We do not ask for an account or a sign-in.
• We do not track you: we do not use the advertising identifier (IDFA) or ask for Apple’s tracking permission.
• We do not use third-party analytics or advertising tools inside the app.
• We do not ask for your location.
• We do not sell your data or share it with advertisers.
• We do not use your content to train artificial intelligence models.

6. Providers

To run the app and this website we rely on these providers:

• Apple: the App Store and purchases, the system’s speech recognition and language models, and iCloud Keychain if you have it on. Apple’s own policies apply.
• Supabase: server infrastructure that receives the technical reports and purchase confirmations. Like any internet service, it may log technical connection data, such as the IP address, to operate and protect the service.
• Vercel: hosts this website and may log technical data about each visit, such as the IP address and the browser.

The data that reaches our server may be processed in the United States and in other countries where these providers operate. When data moves between countries, we rely on the transfer mechanisms that applicable law recognizes.

7. How long it is kept

• Your content lives on your device until you delete it. What you delete (notes, journals or media files) goes to a trash for 30 days: within that period you can restore it or empty the trash earlier. After that period it is removed from the storage the app manages. We cannot promise immediate deletion on devices that are offline, or from copies you made yourself, such as exports or backups.
• Technical reports and purchase confirmations are kept for as long as they are needed to fix faults, verify purchases and prevent duplicate records or fraud, and for as long as the law requires.

8. Your recovery key

The app gives you a personal recovery key so you can open your journal if you lose all of your devices. It is yours alone: Reverb does not have it and cannot recover it, reset it or open your journal for you. If you lose the key and also lose access to your devices and to the keys Apple stores, your content may be unrecoverable. Keep it somewhere safe, preferably outside the Apple ecosystem, for example in a password manager, in a file or on paper. We will never ask you for it.

9. Your rights

Almost everything the app stores is on your device and under your control: you can view it, listen to it, export it and delete it from the app. Reverb has no copy of your content, so we cannot hand it over, correct it or delete it for you.

For the few technical data that reach our server (error reports and purchase confirmations, linked only to a random identifier), you can ask us for access, rectification, deletion, restriction or objection by writing to developer@reverbt.com. Because we do not know your name or email, we may not be able to link that data to you; if so, we will explain what we can do. To protect your security, we may ask for information that confirms your request. We will respond within the time limits set by applicable law.

• Mexico (LFPDPPP): you have rights of access, rectification, cancellation and objection (ARCO), and you may revoke your consent. You can exercise them at developer@reverbt.com. If you believe your right was violated, you may go to the Secretaría Anticorrupción y Buen Gobierno.
• European Union, European Economic Area, United Kingdom and Switzerland (GDPR): you also have the rights to erasure, restriction, portability and objection, and you may lodge a complaint with your data protection authority. We process technical diagnostics with your consent, which you can withdraw at any time by turning off diagnostics in the app’s settings. We process purchase confirmation to deliver the service you signed up for, and security and the prevention of fraud and duplicate records on the basis of our legitimate interest. This version of the app is not offered in the European Union, the European Economic Area or the United Kingdom; if that changes, we will update this policy.
• California (CCPA/CPRA): you have the right to know what personal information we hold, to ask us to delete or correct it, and not to be discriminated against for exercising those rights. We do not sell or share personal information for cross-context behavioral advertising.

10. Children

Reverb Journal is not directed at children and does not knowingly collect personal information from minors. Because the app has no accounts and your content does not leave your device, we have no way of knowing the age of the person using it. If you believe a minor sent us information, write to developer@reverbt.com and we will delete it.

11. Changes to this policy

We may update this policy. We will post the new version on this page with its effective date. If a future version of the app adds features that change what data is collected or where it is stored, for example syncing your notes with iCloud, we will update this policy before that feature becomes available.

12. Language that prevails

This policy exists in Spanish and in English. If there is any difference between the two versions, the Spanish version prevails.

13. Contact

Reverb Technology LLC, c/o Northwest Registered Agent, LLC, 5900 Balcones Drive, Ste 100, Austin, TX 78731, USA, developer@reverbt.com.

Reverb Technology LLC, c/o Northwest Registered Agent, LLC, 5900 Balcones Drive, Ste 100, Austin, TX 78731, USA